This week the troubleshooting tickets continue. The highlight was that I met with one of our Global Information Security Officers. He was a wealth of information and provided me with some guidance on career and furthering my education. The meeting reaffirmed that a post-graduate degree is something that I should strongly consider in order to
This week was spent having to find new ways to back up devices with larger drives before we imaged the computer with our new OS. I was assigned several lab devices with large storage capacities. The biggest issue is the client that owned the computers have been storing all of their research over a significant
I have met with my supervisor and we’ve set my new goals for the semester. She is aware that my main interests after I graduate is some form of leadership in the Information Technology field, Information Security, and teaching IT. The big project we have is the continued update of all our computers on campus
The first week back and it is as if I haven’t left. The team has welcomed me back and I have picked up where I left off. My supervisor Sheila was not in during the week but had left a series of tickets for me to work on. The assignments were mainly basic troubleshooting to
This is my final blog until next semester. This has been an amazing experience and I have grown exponentially in my IT experience since I started this internship. The entire staff that I have had the privilege to work with have been amazing in mentoring me and guiding me in what I want to do
With the semester at an end, I reflect on the wonderful experience I’ve had working for the CDC. When I entered the internship, I was rusty on most of my tech experience with only the few IT classes that I’ve completed to support me. As a non traditional student switching careers and breaking into a
The previous week was one of high accomplishment. I was unable to post earlier due to a current medical disability that has limited the use of my hand. I achieved one of the major goals set forth during this internship by earning my Comp Tia Security+ certification. Our executive leadership team, Brian and Karla, have
This week has been one of learning new things in the areas of information security and how it applies to my current role. I had to revisit the OSI model which is something I haven’t paid any thought to for several years. I’ve also had to brush up on my ports and protocols which was
This week was spent troubleshooting focusing mainly on repairing unhealthy SCCM clients and updating security patches. I’ve delved deeper into learning the command line structure and navigating an OS using those commands. One occurance was utilizing the Diskpart program to manage areas on the hard drive and how we use this to troubleshoot various problems
This week was a week heavy on routine, which isn’t a bad thing. I find myself being able to act autonomously as a full member of our staff, take the initiative, provide feedback and make recommendations. Our major project, to upgrade and install the image of our new operating system on over 600 computers, continues